Shipping policy

A&M Black Premium – Shipping Policy

Effective Date: 20 July 2026

Thank you for shopping at A&M Black Premium. We are committed to delivering your order safely and on time.

Order Processing

- Orders are processed within 1–2 business days after payment confirmation or order verification.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During sales or festive seasons, processing may take slightly longer.

Shipping Time

Estimated delivery timelines:

- Tamil Nadu: 2–5 business days
- South India: 3–6 business days
- Rest of India: 4–8 business days
- Remote or rural locations may require additional delivery time.

Delivery times are estimates and may vary due to weather, courier delays, or other circumstances beyond our control.

Shipping Charges

- Shipping charges, if applicable, will be displayed during checkout before payment.
- Any free shipping offers will be clearly mentioned on the website.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS, email, or WhatsApp (where available). You can use it to track your shipment.

Delivery Attempts

Our courier partners will make delivery attempts according to their standard policy. If the delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the parcel, the order may be returned to us.

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address and contact number. A&M Black Premium is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Damaged Parcel

If the outer package appears damaged at the time of delivery, please record a continuous unboxing video while opening the parcel. This video is mandatory for any damage or wrong-item claim under our Return & Replacement Policy.

Delayed Delivery

While we strive to deliver every order within the estimated timeframe, delays caused by courier services, natural disasters, strikes, government restrictions, or other unforeseen events are beyond our control. Such delays do not qualify for order cancellation or compensation.

For shipping-related questions, please contact our customer support with your Order Number, and we will assist you as quickly as possible.